• Payment & delivery

We offer free shipping on all orders within Poland.

Orders are usually dispatched on the next business day after they are placed.

Rugs available for pre-order are shipped within the timeframe specified on the product page.

If you cannot find your country during checkout, please contact us at:

hello@berbere.pl

You can also collect your order in person from our showroom in Kraków. Please get in touch with us to arrange the details.



Payment methods available in the store:
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within Przelewy24:

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Przelewy24 also offers the possibility of using installment payments:

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Additional payment methods offered in the store are:

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traditional transfer or payment upon personal collection.



Shipping methods available in the store:

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We have a request to you: our products are unique. For this reason, please unpack the package in the presence of the courier and carefully inspect the contents. If you find any irregularities, please make a damage report in the presence of the courier on the day of delivery and do not pick up the package. This will avoid the need to order a separate return shipment and make it easier for us to handle claims against the carrier and insurance company. This will not affect your right to claim, which will remain 100% valid. In such cases, please contact us at hello@berbere.pl